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      TTEC

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      TTEC reviews

      Culture and Community - Senior Operations Manager TTEC Employee Review

      5.0
      Jan 21, 2026
      Senior operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Health & Wellness, Diversity, Culture and Community

      Cons

      Salary Review need to be revisited

      avatar
      TTEC Response
      4mo
      Thank you for sharing your feedback and for your many years of dedication to TTEC. We’re glad to hear you value our culture, community, diversity, and focus on health and wellness. We also take your comments about salary reviews and process improvements seriously — feedback like this helps us continue enhancing the employee experience. We wish you continued success in your role.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      1.0
      Jun 15, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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