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      TTEC

      Engaged employer

      TTEC reviews

      It’s an ant farm.. - Customer Service Representative TTEC Employee Review

      4.0
      Jan 16, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Casual atmosphere, and it’s pretty positive vibes for a call center

      Cons

      They fire people easily and rapidly. I don’t like the walk of shame they make people walk. I feel like the termination of an employee should be a little more discreet. I don’t like that I can’t have my purse or my cellphone with me. I have children and would like to be more accessible to my family

      avatar
      TTEC Response
      4mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the positive atmosphere and casual environment. We also take your comments about employee terminations and workplace policies seriously — feedback like this helps us identify ways to improve the employee experience. We wish you continued success in your role.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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