Needs improvement - Contact Center Representative TD Employee Review

2.0
Mar 7, 2025
Recommend
CEO approval
Business outlook

Pros

Work from home. VTO. Occasional overtime

Cons

High turn over, understaffing, low pay, expensive benefits, consistently taking 80+ calls a day. No back up from management for disrespectful and abusive customers. Inconsistent opportunities for growth.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

1
See reviews by: Helpful|Rating|Date|All