The job that made me want to stay away from a banking career forever. (Insurance advisor/analyst) - Client Service Analyst TD Employee Review

1.0
Aug 20, 2015
Recommend
CEO approval
Business outlook

Pros

1 - Chances are you'll have a great starting salary. 2 - Paid weekly. While this seems like it's not that big of a deal, it's always nice seeing your bank account grow every week. 3 - Great benefits. The best health /dental plan that I've had to date. 4 - Great people. This place had some of the best people I've had the pleasure to work with in my life. 5 - Paid training and great help for your licensing exams, if you haven't completed them prior to being hired.

Cons

1 - While it's nice that you're being paid weekly, it is almost cringe worthy to see the union take away about 5% of your paycheck. This would be not an issue... If the union did anything to help the employees at all. 2- While as I mentioned that there are some wonderful people working here, there is a bit of a divide between some of the senior analysts and new recruits. 3 - Management is a complete and utter joke. Look for yourself for other reviews for this role and you'll see that this is often repeated. I cannot stress this enough : management is extremely toxic and they will absolutely not stand up for you. 4 - Some extremely questionable ethics held by management. 5 - Office politics galore. It's not so much how well you perform as it is who you're friends with. 6 - No career opportunity outside of the insurance call centre. No, you will not be able to switch between the insurance side to the banking /investment side without some serious networking. Your team leader will absolutely not help you beyond a referral. 7 - Extremely sales focused. You will have to push for insurance that your client absolutely does not need.

Explore other reviews about TD

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

good job, good work, good pay

Cons

long term progress might be slow

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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