Pros
Great benefits, probably the best PTO available at any nationwide bank. Retirement plan is matched, employee bank account perk is extremely useful. Coworkers varied, but you get out what you put in, like any work environment. Training is good, but can't compensate for what you learn on the floor, so communicate clearly and learn quickly, and you'll have more good days than bad.
Cons
The higher up the corporate ladder, the more impersonal and inconsistent management gets. Turn over is high, and despite encouraging a message of "doing the right thing" for the customer, they are like any other bank and are concerned with sales revenue, even rewarding SR fraud until it needs to be addressed. SR goals are inconsistently set by region/store and therefore bonuses are awarded to those who exceed their percentage goal instead of volume. One HELOC application approval will exceed someone else's SR goal and output regardless of what they do, and are get told to do better.