Shallow leadership + lack of infrastructure - Business Insights Specialist TD Employee Review

1.0
Feb 12, 2023
Recommend
CEO approval
Business outlook

Pros

Low expectations for analytical skills during employment. However, HR acts like they screen for analytical skills.

Cons

Deposit / Retail ( Checking/Debit) has shallow leadership and managers with a title of “Head of …”. One manager’s definition of analytics was dumping query extract in an excel, run a pivot and throwing it at the Product Manager so you could tell them “It’s all in there” Credit card teams have some genuine good leaders coming in from top 5 banks. Hopefully they stay and change the place and analytics culture. Digital analytics team sits on the same floor as call center employees. Of course, noisy. Senior managers hoard meeting room for the day when they are visiting. No coffee on 2nd floor. Go to 1st floor for coffee where they have one person whose job is to keep the industrial coffee machines running. Another office is actually a small section of a floor rented; similar to number of rooms in a Doctors office. 2-3 tables squeezed in each room.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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