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      TD

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      Micro Management, NOT Legendary Customer Experience!! - Customer Service Representative (CSR) TD Employee Review

      1.0
      May 19, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Ample PTO and Vacation time, remote work opportunity

      Cons

      Micro managed, often get incorrect answers from managers, usually 100+ calls in que, not long enough lunch break, training does not include the majority of systems you actually use or scenarios you face on a daily basis.

      Explore other reviews about TD

      5.0
      May 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance and benefits

      Cons

      Management doesn't always listen to employees

      1
      4.0
      May 5, 2026
      It operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

      Cons

      Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

      1
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