Feels like a Cult - Poor Pay - Financial Services Representative TD Employee Review

1.0
Dec 27, 2013
Recommend
CEO approval
Business outlook

Pros

Just another financial Institution like any other

Cons

TD hires externally VERY often for management positions that SHOULD be filled by someone with financial industry experience. The past 3 Manager of Customer Service positions were filled by 19 year old part time sales representatives with little work experience, let alone life experience. Management do not have any clue how to coach, train or even talk to employees. After a conversation with other financial industry professionals at the same level, I can confirm that TD is FAR below the fair line with regard to PAY. It's enough to pay the bills, but other than that, it's extremely poor. Retail and Executive Management want you to liove and breathe TD! The work life balance is poor at best and all they want you to do is think TD. After our last year end meeting, we all had to promise to create fantastic customer experiences - and we all agreed by dipping our finger in ink and pushing it against a poster!!!!!! Think about that for a second...sounds a bit like a cult. Unfortunately, the advisors who get rewarded and recognized at TD are the good Sales People, not the good advisors. I feel very strongly in continuing education and in effective advising of peoples personal finances. I would rather be a successful advisor than a successful Sales person.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

See reviews by: Helpful|Rating|Date|All