No work-life balance. Open 7 days and that is what they expect from staff.
Back office support difficult or impossible to reach.
Zero local decision making. Everything has to go by eight people unrelated to the issue before they give you the "no."
Company does not care at all about employees (the ones that keep them in business)
Management lives in denial - prepare for a lot of "high impact" words and expect zero.
Sell, sell, sell even if the customer doesn't need it or can't afford it and then sell some more.
Good luck getting unfair fees reversed for customers.