Supportive team but high-pressure sales environment - CEA/Customer Service Representative TD Employee Review

3.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues that you see everyday, felt like a closeknit team

Cons

"We're a family", large and stressful sales goals TD wants us to push as many products as we can to each customer. Constant coaching with reporting manager who reviews our weekly, monthly and quarterly goals. Just incredibly sales heavy, not really a place for learning. If you really want a career here would have to stick it out through retail banking for 3-5 years then hope to get into corporate.

Explore other reviews about TD

5.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance and benefits

Cons

Management doesn't always listen to employees

1
4.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

1
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