ok pay, but it's just a stepping stone to sales - CEA/Customer Service Representative TD Employee Review

2.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

hour pay is ok, insurance benefit not bad. Good for student work as a part time, But if you got bills to pay, get a full time job somewhere else, monthly pay check less than a min wage full time worker. Also good for people who want to be advisor in retail bank. The culture depends on the branch you get deploy.

Cons

the job is stressful, you need to remember lot of rules and product. You need to give advice(sales) to customer, also check lot of things and make decisions. Traffic really depends on which location, but you can expect customer come back to back, means there is no stop. Branch hours and shrift also not easy, if you closing the branch and there is a minor mistake you could stay untill 11pm. Don't expect this job unlock lots of chance, is retail banking, which means you can become a sales person later, but back office position you better get a MBA.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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