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      T-Mobile

      Engaged employer

      T-Mobile reviews

      RSM review - Retail Store Manager T-Mobile Employee Review

      4.0
      Aug 10, 2025
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You get what you make out of it. If you sit in the back all day you'll get paid less in commissions. If you help your team learn how to overcome hesitation, do observations, and proactively engage with customers you'll do great in commissions.

      Cons

      There's less coaching received and can foster less than ideal results. Unless you are a self motivated person you won't get much training.

      Explore other reviews about T-Mobile

      5.0
      Jun 9, 2026
      Virtual business account expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay if you are willing to work.

      Cons

      It can be stressful when you are not doing well.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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