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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Fun Company to work for. - Customer Service Representative (CSR) T-Mobile Employee Review

      3.0
      Apr 20, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      The only pro is that the powers that be try to make the environment fun.

      Cons

      Lots. Jobs is stressful. Low Pay. Weird catty environment. It's definitely about who you know, not about what you know. Ridiculous and unrealistic metrics.

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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