At first company was great, made money however started to decline due to changes in management (executive & store level) - Retail Sales Representative T-Mobile Employee Review

2.0
May 9, 2011
Recommend
CEO approval
Business outlook

Pros

The company rewards based on performance, so if you work at a good store you can make great commission plus your base pay. It is a pretty easy job, as far as sales go and they don't ask for too much. Great job to have during school or while looking for another job.

Cons

Everything is dependent upon the store you work at. I worked at a corporate location which also happened to be one of the least busy stores. Typically we ended up dealing with more problems than anything. When looking at a potential job opportunity, check out the stores atmosphere and location.

Explore other reviews about T-Mobile

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All