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      T-Mobile

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      T-Mobile reviews

      Used to be a great company to work for - Retail Store Manager T-Mobile Employee Review

      2.0
      Jul 19, 2024
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay, Benefits, Service Discounts, PTO

      Cons

      At the location I worked at in particular, they force you to manage an entire store as well as a kiosk located across the state line. Two different types of selling. They had me staff the entire location without any assistance, and immediately tried to get that staff fired for performance after only 3 months!

      Explore other reviews about T-Mobile

      5.0
      Feb 27, 2026
      Customer assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the environment and pay

      Cons

      The customers are what make you or break you, the choice is yours.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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