10 years - Application Analyst T-Mobile Employee Review

1.0
Jul 3, 2024
Recommend
CEO approval
Business outlook

Pros

I can't think of any.

Cons

T-Mobile may be brewing another MeToo movement for women. Over the past 10+ years, women have consistently been told they are not good enough for technical jobs or high-ranking positions, resulting in significant pay disparities compared to their male counterparts. This also affects men and women of color. Despite T-Mobile's required training on discrimination, inclusion, and equality, favoritism prevails, often perpetuated by former store employees. Having a university degree in technology doesn't matter if you lack connections or aren't adept at navigating office politics. For instance, a former T-Mobile store manager has become a Dev team manager, claiming to act at a director level, and recruits favored individuals from stores. Even if these recruits are fired, they often get rehired into their teams. Despite changes in senior management, this former store manager and his group wield significant power over management decisions. The team started with one former store employee who was promoted to a senior level without adequate performance, and now he is highly influential. More former store employees have since been hired as Analysts. In such teams, hard work and educational background are overshadowed by favoritism. Survival depends on staying in the good graces of this specific group. The qualifications of these individuals often include only a GED, and their knowledge is mainly acquired from other capable contractors who are not promoted. T-Mobile's work environment is marred by favoritism and team monopolization, overlooked by upper management. These tightly-knit groups work efficiently once established, hoarding knowledge with managerial backing to control both the front and back ends. Their lack of formal education and certificates means their only hope is to rely on their network within T-Mobile. So, reconsider investing your time at T-Mobile, as favoritism and inequity are deeply entrenched. Best of luck.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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