Pros
Health benefits, Tuition Assistance, Service Discount, Good Amount of PTO, great with diversity & inclusion.
Cons
Extremely anti-union, treats employees as expendable, no excused absences, discourages use of PTO, just cut the amount of PTO hours that carry over into the new year in half, unrealistic sales goals and encourages activation of unused lines. Senior managers have also decided that if you have just two days where you are unable to make a sale at the T-Mobile Costco kiosk at literally the LOWEST TRAFFIC Costco in the state, that they will begin writing you up which can lead to termination. Even Mobile Experts who are perennial top performers will struggle to make sales at this kiosk. Senior managers also told employees that if they did not like it, they could transfer to a slower home store which does not partner with a Costco kiosk. Basically told Mobile Experts “deal with it or leave”