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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Please stop updating your call centers - Customer Service Representative T-Mobile Employee Review

      1.0
      Dec 12, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      401k insurance they pay for school free snacks

      Cons

      Micromanagement lack of understanding and training to fully help you understand the process and goals. Bullying when it comes to disorders They don't pay enough (hourly) for the locations they have. They play favorites

      Explore other reviews about T-Mobile

      5.0
      May 28, 2026
      Mobile expert
      Recommend
      CEO approval
      Business outlook

      Pros

      very good benefits and pay

      Cons

      company changing to ai first

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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