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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Highest Customer Service - Retail Sales Associate T-Mobile Employee Review

      4.0
      Oct 23, 2010
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is very team and customer oriented.

      Cons

      It is sometimes difficult to sell a product or service for the same price as competitors but not get the same amount of usage out of it. T-Mobile sometimes lacks coverage where other companies that charge the same have coverage in the same area.

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      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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