Mass exodus in Accounting, a trend lasting for years and no end in sight - Manager T-Mobile Employee Review

1.0
Mar 28, 2022
Recommend
CEO approval
Business outlook

Pros

Benefits (leave, holidays, floating holidays, 401k match (after 1 year of service), stock bonuses (3-yr vesting), employee stock purchase plan (though inconsistent stock price), good medical dental and vision Development programs IF you have time for them (online training, events, guest speakers, etc) Some nice people

Cons

Toxic environment No work/life balance Unequal pay for equal work Retaliation So many re-orgs and re-alignments, very few actually know what they or their teams are doing Too many overlapping meetings, no time to DO WORK Favoritism; protected teammates given less work and more visibility opportunities while the rest grind Departments took regular surveys of employees' preference to return to the office or not and then ignored the overwhelming desire to stay remote and forced people back into the office anyway Mandated return to office with vaccination or you’re fired Poor cooperation between departments; projects go off track and then sponsors and PMs lean on back office to pick up the slack and work long hours and weekends to rescue poorly run projects; then those people go on to collect the prized trips to Maui Annual awards mostly go to VPs, directors and managers, NOT the low level employees - it’s all by nomination and a popularity contest; and small teams who keep getting disproportionately recognized get entitled and indignant the ONE YEAR they don’t have someone winning So much turnover it's hard to learn when everyone keeps leaving and those left behind are lost

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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