loved it but we were outsourced to TSC and the support was gone along with any enjoyment I had. - Customer Service Representative T-Mobile Employee Review

3.0
Jun 24, 2014
Recommend
CEO approval
Business outlook

Pros

hardwork gets results - if you want a career, this is the place to be

Cons

there is always a risk that your role will be outsourced

Explore other reviews about T-Mobile

5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All