Disappointing, Frustrating, Stingy and Mean - Senior Support Engineer T-Mobile Employee Review

1.0
Nov 21, 2013
Recommend
CEO approval
Business outlook

Pros

Most of the really talented people and those who truly care about others and still have a soul have departed from T-Mobile, so the only pro I can think of is "it's a job so that you can feed yourself and maybe some of your family"

Cons

Way too many micro-managing, useless middle managers who don't have a clue about the technology, and spend their time shuffling reports rather than rewarding the hard-working employees who keep the big machine running, and focusing on the business of serving customers. It's a typical bureaucratic corporate mentality where 10% of the people do 90% of the work.

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5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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