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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Tmobile Review - Retail Sales Representative T-Mobile Employee Review

      4.0
      Jul 10, 2013
      Retail sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall was a very good experience and you can learn a lot about retail sales and building customer rapport. Its a great start for someone who wants to pursue retail.

      Cons

      Some of the cons were dealing with irate customers and always being expected to hit quotas that can sometimes be unrealistic. At the end of the day your managers want to see good behaviors and its ok if you dont hit your metrics.

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      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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