A great place to work, but with the recent downtown and budget cutbacks maybe not what it once was. - Analyst T-Mobile Employee Review

4.0
Feb 9, 2009
Recommend
CEO approval
Business outlook

Pros

The group I work in is professional, yet fun, which makes a considerable difference, especially during stressful situations. I feel my coworkers are supportive and truly want to help each other grow. The department and company wide goals are clearly communicated and I feel management communicates openly and honestly with us. Being promoted and moving to other positions is also encouraged. In my position I'm able to have flexibility in my work schedule and occasionally I can telecommute. The benefits, which include the normal, medical, vision, dental have been great and the tuition reimbursement has also been helpful in allowing me to achieve my educational goals.

Cons

As with most other companies, they encourage growth within the company. Also as with most other companies I find the process to be frustrating as the job postings don't always contain a lot of information and the process to find the appropriate HR contacts can be time consuming. I'm also not aware of a formal job shadow or mentor program. I also find interdepartmental communication and data sharing is lacking as there are so many different systems and silos that it becomes a challenge to even know what data might be available to help solve a business problem. This also affects projects in which some departments that are affected by a project aren't brought into the loop until it's too late and the impacts of the project affect their work.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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