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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Good Place to Work. - Retail Sales Representative T-Mobile Employee Review

      3.0
      Apr 14, 2012
      Retail sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good benefit packages, i am a part time employee and get 4 weeks of pto. Great pay and great commission options. Easy to get time off.

      Cons

      A lot of slow times where you will have no customers. Be prepared at any time to be verbally abused by customers, that is retail though. Lastly, since we call customer care a lot they are very hard to understand and hardly ever get anything you say correct.

      Explore other reviews about T-Mobile

      5.0
      Feb 27, 2026
      Customer assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the environment and pay

      Cons

      The customers are what make you or break you, the choice is yours.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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