Standard Corporate Politics. - Senior Manager, IT T-Mobile Employee Review

2.0
Dec 4, 2008
Recommend
CEO approval
Business outlook

Pros

You don't have to work very hard to keep your job. Most people at HQ only perform at a bare minimum effort. You can stay under the radar fairly easily. If you want to work hard you can, but you don't have to do so. The health benefits are very affordable, or at least they were when I was there.

Cons

It doesn't matter how hard you work, if you aren't one of the chosen, you will never get promoted. When I was there, I managed a team in IT, where we were responsible for improving data. Over a period of just over a year, the team improved our area by an increase of 60%. The internal business customers were thrilled. I was thrilled with my team. The team had really risen to the occasion and worked very hard, with measurable results. When it came time for reviews, I gave each team member a very good review, with all the documenation to back it up. When I presented the reviews to my management, I was told I had to rescore everyone at a much lower level. When I asked why, I was told because it made that directors other groups look not as effective as mine. I shared that the other groups were in fact NOT as effective, so they should be rated accordingly. My director yelled at me, saying how dare I compare my team to other people. He forced all the reviews downward, and gave me an average review. He said what the team accomplished was good, but it was what was expected, nothing special. He totally ignored my comment as to why then had the team not accomplished anything in the two years prior to my arrival, and why hadn't other groups performed this 'average' work? He refused to respond, saying only that I was not being a team player.

Explore other reviews about T-Mobile

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good money working there.

Cons

They do shift bids every year, you have to meet the job metrics for a good shift

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

182
avatar
T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
See reviews by: Helpful|Rating|Date|All