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      T-Mobile

      Engaged employer

      T-Mobile reviews

      Great Benefits, Good Pay - Retail Sales Associate T-Mobile Employee Review

      4.0
      Aug 11, 2011
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee phone plan. Cheap Healthcare(United Healthcare) Comission structure is decent. If you make/exceed sales goals you can take home a decent paycheck Discounts from other retailers & resturants through T-Mobile coporate perks site,

      Cons

      Standing on your feet all day. Dealing with FlexPay and Prepaid departments...all outsourced! AT&T acquisition looming and with that a decrease in morale in both employees and customers. Very metric oriented company. Activation, Upgrade, Mobile Broadband, 180 day deacts, TLC's are all tracked so if you're not making or not close to making your numbers, be prepared to be "coached" a.k.a. receive a PIP(Performance Improvement Plan)

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      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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