Good compensation and culture but questionable business decisions - Business Support Manager T-Mobile Employee Review

4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Compensation, Autonomy, Culture, Benefits, College assistance

Cons

Customer maintenance systems are launched without enough testing, business decisions can be self-contradictory, recent outsourcing

Explore other reviews about T-Mobile

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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