Here for the Healthcare and Monthly Phone Discount - Mobile Expert T-Mobile Employee Review

2.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Cheap healthcare Monthly phone plan discount Commissionable opportunity

Cons

T-Life obsession is making our jobs harder at the customer's expense Cut employee compensation and took away taxes and fees included plans Broke promises about never raising the price of plans Took away high performer program Put more commissions into spif category which does not hit accelerator (ineligible for the up to 20 percent boost on commission) POS Software is a daily pain (except for mPOS. everything should go through that) Paid us spifs for us to replace our own jobs through T-Life T-Life pick up orders make it harder to meet metrics Taking away instant trades which helped sub prime customers get into the company (although I will still do the odd one here and there, but the company prefers all transactions go through T-Life)

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All