Toxic company - Account Manager Stripe Employee Review

1.0
Mar 19, 2023
Recommend
CEO approval
Business outlook

Pros

The pay is good because otherwise they can't get people

Cons

I decided to share my experience within the organisation. My time at Stripe is a place with an unhealthy culture. First, most people who work at Stripe hate it and verbally say that. However, Stripe pays a lot, and that is a reason for people to stay. I remember a recruiter telling me a Stripe is one of the best-paying companies. If another company pays more, they have a boring product or a terrible culture. Stripe has to spend a lot as well because the culture is toxic. There is a culture of selfishness, intimidation and creating fear to let people do what they want. I tried to contact HR to share my story in multiple situations, but they didn't want that. They point you to the virtual door. At this time, when you experience inappropriate behaviour, HR should listen to you; however, in my case, that did not happen. I understand that money is, to most people, a big driver, but Stripe is not worth it. They have a high turnover rate, and this is because of the culture in the organisation. I know many people who started working after I left the organisation, and they all say it was one of there worst experiences in their working career.

Explore other reviews about Stripe

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

-Excellent Benefits -Breakfast and lunch everyday -Supportive Management -Great Pay

Cons

-Complex Product Suite -Quick ramp up

4.0
Jun 4, 2021
Recommend
CEO approval
Business outlook

Pros

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at Stripe who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + bonuses are ~ok~. Pretty standard for a pre-IPO unicorn, but the goal is that there will be a big pay off later (fingers crossed).

Cons

- The work life balance is *bad*. For how many products Stripe has, we are a very lean company. Too lean. There's just a lot of work, and very very tight deadlines, very fast paced, and not enough engineers and product managers to do all of it. If you want WLB as an engineer, join an infrastructure team, not a product team. - There is little to no investment in making the engineering org more diverse. This was surprising to me because of a lot of public facing company statements, but don't be fooled like I was. People (at least in the eng org) do not care about diversity. - HR sucks. And of course they would, I guess. But I had a really negative experience with HR where I walked away feeling completely devalued and gaslit. - Dev environments kinda suck and make the work a lot slower than it should be.

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