Incredible place to work - User Support Stripe Employee Review

5.0
Jun 5, 2014
Recommend
CEO approval
Business outlook

Pros

Everyone you work with is great, and works really hard. It's really unique in my professional experience. Management cares, and is thoughtful, and active. There's an incredible sense of all being in it together and working toward a common goal. The Stripe product itself is awesome. The offices are to die for (as is the food). But mostly the biggest pro is that here I feel like I've been given the opportunity to work hard and produce the best work I've ever produced. It's a pretty awesome feeling, at the end of the day.

Cons

Information firehose makes it hard to cope with distraction sometimes. Company is a little bit caught between the company it was (small, plucky, engineer-driven), and the company it's quickly becoming (large, global, diverse). Consensus-building, management-lite style may not be your cup of tea if you're from a more decisive, top-down corporate culture where the power to create forward momentum is centralized in managers' hands. As with any workplace there are communication and cultural imbalances between teams, though I believe people recognize this as a bug when they see it, and work toward improving it.

Explore other reviews about Stripe

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

-Excellent Benefits -Breakfast and lunch everyday -Supportive Management -Great Pay

Cons

-Complex Product Suite -Quick ramp up

4.0
Jun 4, 2021
Recommend
CEO approval
Business outlook

Pros

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at Stripe who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + bonuses are ~ok~. Pretty standard for a pre-IPO unicorn, but the goal is that there will be a big pay off later (fingers crossed).

Cons

- The work life balance is *bad*. For how many products Stripe has, we are a very lean company. Too lean. There's just a lot of work, and very very tight deadlines, very fast paced, and not enough engineers and product managers to do all of it. If you want WLB as an engineer, join an infrastructure team, not a product team. - There is little to no investment in making the engineering org more diverse. This was surprising to me because of a lot of public facing company statements, but don't be fooled like I was. People (at least in the eng org) do not care about diversity. - HR sucks. And of course they would, I guess. But I had a really negative experience with HR where I walked away feeling completely devalued and gaslit. - Dev environments kinda suck and make the work a lot slower than it should be.

280
See reviews by: Helpful|Rating|Date|All