Terrible management. Benefits are poor. - Route Driver Stericycle Employee Review

1.0
Oct 27, 2017
Recommend
CEO approval
Business outlook

Pros

As a driver the job isn't too bad.

Cons

Bosses don't provide you the tools and equipment you need to do a quality/effective job. Safety issues are not addressed or taken seriously. Issues are constantly neglected. Sales people don't take the time to set up accounts correctly - so when you show up as a driver you are left with figuring out all the details, type of waste, container type, etc. Welcoming packet doesn't include labels for a pickup so if you're not given any, that's a major hassle. Dispatchers/supervisors nitpick over meaningless details, like when you hit certain buttons on your PDT, mostly useless information on your route sheet. They monitor you constantly with GPS and dash cams (Road AND DRIVER FACING, WITH AUDIO). Eat a baloney sandwich or take a drink of water, talk on your phone (while sitting in a parking lot not in PARK) you could get a 10 day suspension, 2nd offense termination. But they couldn't care less about criss-crossing routes, adding 50-100 miles a day instead of effectively grouping stops, skipping/missing stops constantly, changing pickup dates without notifying the customer. The list goes on and on and on.

Explore other reviews about Stericycle

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork, engagement and collaboration

Cons

None that I can think of right now

avatar
Stericycle Response
3mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
2.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

I worked alongside a team that was consistently supportive and always willing to make time to answer questions, which made a meaningful difference in my day-to-day experience. There was a real sense of collaboration, and having people who were approachable and dependable made it much easier to navigate a fast-paced, high-volume sales environment. It helped create a bit of stability and camaraderie even during more demanding or repetitive parts of the role. Overall, it was a company operating as a leader in the space, which added to the scale and pace of the experience

Cons

This was my experience working at Shred-it, which is a subsidiary of Stericycle.If you’ve ever wondered what zero autonomy feels like, this is your spot. The day was a nonstop loop of cold calls, cold walk-ins, and more cold calls, with a mandatory “smile and dial” every morning. On the Shred-it team selling waste bins, it often felt like creativity and independent thinking were… safely shredded. Management could be extremely hands-on to the point of micromanagement, with frequent check-ins and scripted role-play scenarios that rarely reflected real conversations in the field. Communication style could come across as condescending or patronizing at times, especially on team calls, which made for an uncomfortable environment when feedback felt more critical than constructive.

avatar
Stericycle Response
1mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
See reviews by: Helpful|Rating|Date|All