Run !! - Loan Originator SoFi Employee Review

2.0
Sep 2, 2023
Recommend
CEO approval
Business outlook

Pros

They go by metrics doesn’t matter if you’re trying your best if you don’t meet they get rid of you .

Cons

You barely talk to customers unless they are missing documents .

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SoFi Response
2y
Hello- thank you for taking the time to leave a candid review. We're extremely disappointed to hear your time working at SoFi didn't meet your expectations. We aim to create a consistently positive member experience with every interaction, and in order to do so, we set very specific metrics - all employees are provided metrics and evaluated against them on an ongoing basis, with a formal review each quarter. Every employee is held to the same set of metrics and we strive to give everyone the training and tools they need to meet and exceed expectations. If you'd like to continue this conversation, you can reach out to me at glassdoor@sofi.org. Take care!

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5.0
Jun 30, 2026
Recommend
CEO approval
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Pros

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Cons

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4.0
Jul 5, 2026
Recommend
CEO approval
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Pros

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Cons

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