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      Smith Commerce

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      Smith Commerce reviews

      Avoid unless you are really desperate! - Anonymous employee Smith Commerce Employee Review

      2.0
      Jan 19, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work remotely, nice office, free food, good technical team.

      Cons

      Assertiveness is the most valued quality at Smith - incompetence is not important if you can say your opinion with force. Smith has many many VPs and directors, everybody wonders what they do all day, management even discusses the incompetence of some of them openly. Those in the key non-technical positions don't care about software quality or about being honest with the customers, the number one priority is revenue, at all costs. Those who don't share this point of view either hide in denial or leave the company.

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      5.0
      Jun 10, 2025
      Technical architect
      Recommend
      CEO approval
      Business outlook

      Pros

      - opportunities to grow and make an impact - supportive leadership and open communication - strong culture of collaboration and respect

      Cons

      I honestly don’t have any! Pretty happy to be here.

      1.0
      Jun 12, 2025
      Senior business consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      some of the team is very talented and well-meaning

      Cons

      Culture and leadership! In absolutely no circumstance should a team member that has been successful for 6 years+ be completely blindsided by a layoff. The company has been through many changes of leadership and though culture was never a strength it has continued on an escalating downward spiral recently. Those that should be shepherding the culture don't make it a priority. As an example, 9 out of 10 of my 1:1's with my direct supervisor were canceled last minute - unacceptable in a fully remote organization. The company is definitely up for sale and looking to maximize in the short term. Do not join this trainwreck!

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