Great people, geniune care - Anonymous employee Smile Train Employee Review

4.0
Jan 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are wonderful and passionate, the mission is critical and fulfilling, benefits are great and educational training

Cons

Low rate of pay, even for highly technical jobs

Explore other reviews about Smile Train

5.0
Jan 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, benefits, work/life balance, and mission

Cons

Would love to see the

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work and impact Good health benefits Many wonderful, brilliant people who are working very hard and believe in Smile Train

Cons

Poor work life balance with little done to actually address the issue beyond platitudes Reactionary, under-qualified CEO that has created a culture of stress and mistrust. High turnover due to poor leadership and a culture of shifting expectations, inconsistency, and favoritism. It’s difficult to deliver on projects and goals when the strategy pivots often and team structures change annually as the latest “silver bullet.” Unaddressed concerns from medical partners due to high turnover of valued staff in Latin America especially; the new regional lead is damaging relationships and the organization’s reputation.

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