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      Slack

      Part of Salesforce

      Engaged employer

      Slack reviews

      Good company, little opportunity for growth - Customer Experience Agent Slack Employee Review

      4.0
      Jan 21, 2021
      Customer experience agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Very experienced management Well thought out platform and customers that love the product Fast paced. The company handles change thoughtfully and effectively Supportive, great wfh benefits Finally offers permanent remote work flexibility

      Cons

      Lots of experienced management and agents make advancement extremely difficult. I realize it’s not an easy problem to tackle it’s just not very motivating sometimes

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      Slack Response
      5y
      Hello! We really appreciate your thoughtful review and are so happy you've enjoyed working at Slack! We hear your feedback about growth opportunities for CE Agents. We encourage you to speak to your manager about your career trajectory. Your year end review should be happening in the next few weeks and would be an ideal time to discuss this. Again, thank you for taking the time to leave this review and feedback! -Slack

      Explore other reviews about Slack

      5.0
      Apr 13, 2026
      Software engineer(internship)
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible and chill and many intern events

      Cons

      had a fully remote team

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