Slack Reviews

Updated Sep 30, 2022

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Found 758 of over 830 reviews

4.6
92%
Recommend to a Friend
97%
Approve of CEO
Slack Chief Executive Officer Stewart Butterfield
Stewart Butterfield
614 Ratings
Pros
  • "Slack For Good' is a part of some incredibly initiatives(in 188 reviews)

  • "Work life balance is good with flexible work times(in 96 reviews)

  • Cons
  • "Currently in the process of being acquired by Salesforce so there are some growing pains, but nothing too problematic(in 41 reviews)

  • "typical pains of a growing company: staying aligned across regions can become difficult; many stakeholders with different perspectives;(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Slack

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    1y

    works at 

    Slack

    Salesforce has an "exempt" and "non-exempt" employment status. Non-exempt means the role is "hourly" and therefore eligible for overtime. What are the disadvantages/risks to this type of contract? I'm a Customer Success Manager with Slack, and had a standard employment contract prior. Thanks!

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    Ratings by Demographics

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    1. 5.0
      Current Employee, less than 1 year

      Great place to werk!

      Sep 2, 2022 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product So many tools to be successful Inclusive culture

      Cons

      We run fast! (Which isn't a con, but something to consider)

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    2. 3.0
      Current Employee

      Slack is great, Salesforce not so much.

      Sep 20, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Benefits are great - People at Slack are great. - Growth opportunities - Pay is good - Product is great.

      Cons

      - Growth opportunities only if you go with whatever leadership tells you & do not push back. - Lack of autonomy after the Salesforce acquisition - Weird culture at Salesforce - Negative culture at Salesforce - Fear based leadership (surprised they haven't learned it does not work)

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      1 person found this review helpful
    3. 5.0
      Current Employee, less than 1 year

      Amazing company

      Jul 27, 2022 - Sales Development Representative in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment, culture, benefits, growth potential The people really make the organization, unbelievable job done by recruitment teams

      Cons

      Some changes coming down the line with the Salesforce acquisition, becoming more process oriented and bureaucratic but it’s inevitable as the org grows

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    4. 3.0
      Current Employee, more than 3 years

      More of less good company, but starting to head downhill

      Apr 4, 2022 - Customer Experience Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good managers, good product, some opportunity for advancement, good culture .... especially historically.

      Cons

      With the Salesforce acquisition, has become more and more process-based and less transparent. Starting to really lowball people with comp adjustments, few actual advancement opportunities. Kind of standard growing pains but really sad to see. Lots of tenured folks are either leaving or starting to talk about leaving given that there's better compensation and opportunities from newer companies looking to attract top talent.

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      5 people found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Great company and culture

      Mar 12, 2022 - Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Slack really is top notch for company culture. The people are extremely supportive at slack as well. There’s also a ton of resources for you to learn/grow constantly. With the salesforce acquisition, there has been added opportunity for career progression and resources given as well. The benefits & pay are also really great. They really do try to make an effort for fair pay.

      Cons

      Tons of changes with acquisition. So be ready for constant change & working through some problems as well. None the less, it’s been exciting still & with the support of those around you, this isn’t much of a con for me.

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    6. 4.0
      Current Employee, more than 1 year

      One of the best jobs i've had- but outgrew them quick

      Mar 25, 2022 - Customer Experience Agent in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great culture collaborative mindset hard working team

      Cons

      CE didnt pay that well unless you had stocks - heard they stopped giving those out now though with their acquisition

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    7. 5.0
      Current Employee

      good place to work

      Mar 2, 2022 - Business Development Representative (BDR) in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - competitive salary - good lower level managers

      Cons

      - salesforce acquisition is changing culture

      1 person found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Mid market account executive

      Feb 4, 2022 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very supportive, compensation package is great, hybrid work model. Communication and transparency is evident

      Cons

      Slow onboarding process. High sales targets out of the gate

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    9. 5.0
      Current Employee, more than 1 year

      Full of empathetic and smart individuals

      Feb 4, 2022 - Customer Experience 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company has been amazing to work for. Everyone is very welcoming and helpful

      Cons

      Salesforce Acquisition made things more process-based but the culture still remains.

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    10. 4.0
      Current Employee

      Great Benefits, Some con

      Feb 15, 2022 - Customer Experience Agent in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Benefits kicked in immediately, 100% coverage, ETO, etc -Supportive team

      Cons

      - A lot of pressure to go above and beyond sometimes - Not enough opportunities for professional development outside of CX - Extremely technical

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