1.0
Aug 4, 2022
Anonymous employee
Former employee, less than 1 year
San Diego, CA
Recommend
CEO approval
Business outlook
Pros
It's Monday-Friday, good benefits. After a year you can work from home.
Cons
They expect so much from you. The way they grade the calls is ridiculous. Extremely micromanagement. No flexibility, it's extremely stressful. Calls are back to back, no time to get a drink of water. There's never appointments available and the patients are angry all the time. You're expected to promote Followmyhealth but patients are always complaining about the app. They expect you to stay after your shift, if you leave at exactly 5pm you get in trouble, overtime is basically mandatory. You have to let a supervisor know that you can't stay for overtime it's ridiculous.