Toxic and Performative Culture - Marketing Sephora Employee Review

1.0
Aug 12, 2025
Recommend
CEO approval
Business outlook

Pros

Downtown Location, Free Product, Snacks

Cons

An incredibly nepotistic marketing team, with such high turnover. Leadership is incredibly toxic and favouritism is rampant. It's a culture of fear and anxiety, where everyone is afraid of being stabbed in the back by their colleagues, and people losing their jobs has been so prevalent that no one feels safe. Definitely a culture of "old Sephora" people who have been here 5+ years who can be mean girls and can do no wrong, and are protected. HR is completely aware of a lot of the complaints against leadership, but do absolutely nothing about it. Engagement scores continue to go down year over year. It's all performative and no substance, and respect for the marketing team at Sephora has never been lower from crossfunctional partners. I have never worked for such abivalent and heartless leadership.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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