Sephora Reviews | Glassdoor.ca

Sephora Reviews

Updated 24 March, 2019
3,280 reviews

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3.5
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Sephora CEO Chris de Lapuente
Chris de Lapuente
60 Ratings

Employee Reviews

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Pros
  • "Work life balance is actively encouraged as opposed to other retailers" (in 138 reviews)

  • "Free products and great industry networking" (in 223 reviews)

Cons
  • "Could do better with work life balance" (in 211 reviews)

  • "There is no work life balance for management" (in 61 reviews)

More Pros and Cons

  1. "Fun place to work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sephora part-time (More than a year)

    Pros

    I had lots of fun at this job, they offer a ton of training so you are constantly learning. You get to try a lot of product and interacting with clients is so enjoyable.

    Cons

    The only con has nothing to do with Sephora but with retail itself. You're going to get those clients that are just absolute rude nightmares but that can't be helped.


  2. "I am not sure what to write here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sephora part-time

    Pros

    Positive work environment with really fun people

    Cons

    I haven't found one yet

  3. "Great!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sephora full-time

    Pros

    - great environment
    - cool people to work with (for the most part)

    Cons

    - physically tiring (standing most times)


  4. "Operations Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sephora part-time

    Pros

    flexible hours, fun environment, non-commission based (work as a team to bonus)

    Cons

    managers do not help you move up


  5. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Skin Care Consultant in Port Coquitlam, BC
    Former Employee - Skin Care Consultant in Port Coquitlam, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora full-time (Less than a year)

    Pros

    Get work environment, friendly staff, great uniform, happy customers, great education

    Cons

    Hoping to broaden my horizons I hope I could get rehired for a hiring position possibly in management

    Advice to Management

    Open the weekly communication with staff so there is room for growth and satisfaction.


  6. "Colour consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Halifax, NS
    Former Employee - Anonymous Employee in Halifax, NS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sephora part-time (More than 3 years)

    Pros

    Free gratis, product knowledge

    Cons

    Lots of work for such a low wage.
    In the end not worth it.

    Advice to Management

    Hire more people that are in the beauty industry


  7. "Colour Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sephora part-time

    Pros

    Great staff and team atmosphere. Everyone was just so nice and so much learning from the other staff

    Cons

    Some disorganization in management, promises not followed through, some favouritism.

    Advice to Management

    There is so much talent don't chase people away, help them grow.

  8. "Operations Consultant / Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora part-time

    Pros

    Fun, team environment. Good co-workers. Good work/life balance. Free products.

    Cons

    Irregular shifts (but that's retail). Customers can be demanding.


  9. "Amazing Job and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Newmarket, ON
    Current Employee - Sales Associate/Cashier in Newmarket, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    - Discounts 20% - 40%... sometimes can double.
    - Free full-sized products from brands
    - Lots of free snacks and meals
    - Potential for the entire store to receive a bonus with their pay cheque
    - Working with people who share similar passions so it's easy to make relationships
    - If you get lucky with a great leadership team, they encourage you to set goals and help you to work towards them.
    - You have room to improve and work your way up to working as a representative for a brand, which happens often for people who are dedicated to their job.
    - It's a really good feeling to have a great experience with a client and help them feel more confident and beautiful with your services.

    Cons

    - The management team varies from store to store. My management is the dream team, encouraging, kind, and helpful, but I've had some friends who have worked at larger Sephoras and their experience wasn't as great as mine...
    - It happens in retail but you get horrible, belittling middle-aged woman who believe they should be put on a pedestal because they have "rouge status." They'll scream at the 18 year old cashiers until the manager finally gives them what they want then they leave with a smile :)

    Advice to Management

    As I said before Management varies so it's hard to give advice, I would say don't be gossipy, be a good example to the other cast members, also encourage people to improve and to set goals.


  10. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora part-time

    Pros

    Awesome team spirit. Great work environment

    Cons

    No full time jobs available