Sephora Reviews | Glassdoor.ca

Sephora Reviews

Updated 13 December, 2018
3,134 reviews

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3.6
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Sephora CEO Chris de Lapuente
Chris de Lapuente
33 Ratings

Employee Reviews

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Pros
  • "Work life balance is actively encouraged as opposed to other retailers" (in 136 reviews)

  • "You may get lots of gratis (free products) depending on the location/store you work at" (in 214 reviews)

Cons
  • "Work life balance is a company value but should be taken into consideration more" (in 204 reviews)

  • "No work life balance rude management" (in 58 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (30)

    "Skin Care Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX (US)
    Former Employee - Anonymous Employee in Plano, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora full-time

    Pros

    Working for the Company that is the Beauty Authority. Excellent training and Management that treats you like family, respects you and is always looking for ways to reward you and give you recognition. Great pay and awesome benefits that makes you feel valued. Lots of opportunities for advancement if you work really hard and prove yourself.

    Cons

    Retail hours can be hectic at times.

    Advice to Management

    Great Job at recognizing, training and motivating employees! Thank you for making us feel valued!


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sephora part-time

    Pros

    good benefits, lots of goodies, people are fun

    Cons

    gets very busy, clients are demanding

  3. "Fun place to work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sephora part-time (More than a year)

    Pros

    I had lots of fun at this job, they offer a ton of training so you are constantly learning. You get to try a lot of product and interacting with clients is so enjoyable.

    Cons

    The only con has nothing to do with Sephora but with retail itself. You're going to get those clients that are just absolute rude nightmares but that can't be helped.


  4. "Color Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sephora part-time

    Pros

    Great training provided by the team and store staff as well as hands-on learning
    Great opportunity for growth if you vocalize your desire to seek other positions
    Approachable management

    Cons

    Salary is not competitive if at the store level


  5. "Skincare specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sephora part-time

    Pros

    Good team, loved talking to customers and regular training on product.

    Cons

    Low pay and no commission on sales.


  6. "makeup consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - work with different people
    - incentives

    Cons

    - long hours
    - constantly moving


  7. "Good for Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Sephora full-time

    Pros

    They put alot of emphasis on training and development, always felt listened to, could go to my leader with difficult conversations and was never worried there would be repercussion (had several different leaders), sense of team work

    Cons

    Retail as a whole is suffering right now and cuts were being made by to help manage the bottom line which severely impacts the team working the front line, support from head office not consistent

    Advice to Management

    I think they did the best they could. It's not an easy job.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sephora part-time

    Pros

    I really enjoyed the environment, great training.

    Cons

    Customers were rude sometimes especially with new return refusals


  9. "Seasonal Cashier at Sephora"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sephora part-time

    Pros

    I loved the people I worked with.

    Cons

    Long hours, very low wages, expected to meet "goals" without necessarily getting rewarded.


  10. "Colour Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sephora part-time

    Pros

    Fun place to work, great learning opportunity if you're interested in makeup artistry.

    Cons

    You are overworked for little pay.