Toxic and abusive environment at the top - Store Development Sephora Employee Review

2.0
Feb 4, 2025
Recommend
CEO approval
Business outlook

Pros

Free product, none of which has to do with Store Development at all.

Cons

Constant fire drills with massively overworked teams, where leaders do not care about employees well being. Leadership operates in a clique, while being verbally abusive, bullying, whispering degrading petty comments and making fun of those they don't like even if those people do a great job. Not to mention the snide reactions to team members and constant responses that are intended to make a person feel like they are an idiot. The leadership's motto is to fire people or work them out, instead of coaching or mentoring, because leadership doesn't know the first thing about real leadership, nor about the real work or expertise their teams actually do.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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