A Fulfilling and Rewarding Experience - Manager, Client Operations Sephora Employee Review

5.0
Sep 18, 2024
Recommend
CEO approval
Business outlook

Pros

I have been with Sephora for 19 years, and my tenure here has been nothing short of amazing. From the very beginning, I felt welcomed and valued as a part of the team. Here are a few reasons why I love working at Sephora: The company culture is incredibly supportive and inclusive. My colleagues and managers are always willing to lend a helping hand and provide guidance. This collaborative atmosphere has made it easy to grow both personally and professionally. The company understands the importance of work-life balance and offers flexible working hours and remote work options. This has allowed me to maintain a healthy balance between my professional and personal life. The PTO benefits are great especially for those who have been with the company over 10 years.

Cons

While I greatly appreciate the competitive compensation and benefits offered by Sephora, I feel that the company should consider adjusting salaries to reflect the higher cost of living in California for those that are hybrid employees.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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