Not that great. - Cashier Sephora Employee Review

1.0
Aug 11, 2015
Recommend
CEO approval
Business outlook

Pros

Love a few of my co workers and gratis.

Cons

Sephora isn't all that it's hyped up to be, it is a retail job after all. The customers are nice some days, rude other days. There isn't a work life balance. They want you to work for them full time hours but in a part time position. They also ignore your availability. I'll be scheduled times where Im not available, they don't care about you at all. I literally worked all summer and didn't have a summer vacation besides living in sephora. Where other girls were able to work once a week, why? I have no clue. They also take cashiers for granted. Sephora doesn't understand that a majority of the clients pass through cash and ask questions. We barely get any training because we're just cashiers so most of the time our answers are "sorry I actually haven't tried that product." Or I know some girls who lie and hype things up "yeah I love that product, it's amazing!" The pay is also a let down. People think you get paid a fair amount because it's a makeup store, but nope. McDonald's/superstore/Walmart make better pay than us. It's hard to grow outside of cash, there are a few success stories but rarely. Lots of favouritism. Some girls are extremely competitive, and they'll suck up.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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