I wish I could give 0 stars! - Merchandise Planner Sephora Employee Review

1.0
Mar 12, 2023
Recommend
CEO approval
Business outlook

Pros

Free product and generous discount, travel for work sometimes

Cons

Everything about this job is a con, although there are a few perks they are all overshadowed by the daily tasks, treatment from management and toxic environment. There is constant turnover in the department and all the competent management and team has recently left but I hear this has been the case for years. Management is run like an organized crime group. The only way to survive in the environment is to actually forfeit you personal life and spend 24/7 working. The common thread of anyone who gets promoted is they are all spinsters, divorced, childless. Their only task in life is to work like a bunch of pavlovian dogs vying for the approval of the SVP and upper management.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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