Better than unemployment - Anonymous employee Sephora Employee Review

1.0
Jun 18, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am honestly finding it most difficult to find positives about Sephora employment. It just may only be the discount, but even that is not all positive. You can get a nice percentage off especially in 'holiday season' but a cap of $ amount is small and don't even think you can buy your mom a special present with your discount. It's for personal use only and they stress that heavily.

Cons

Poor employee relations, if you want to feel like an insignificant laborer this would be the place. Terrible pay and even worse benefits. Try working 12, 22 10 hr days in a row. Oh, but now the cap is 12 days. And they think we should be grateful, pathetic. They say 'work life balance' is one of their values. That is only true if your definition of balance is out of balance. For example, schedules change, overtime is last minute and mandatory which is business except that no effort is given to be proactive. They very often know when spikes in volume are expected but will wait until the last minute to communicate. Never could figure out if it was malicious or just really really poor management.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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