Pros and Cons - Consultant Sephora Employee Review

5.0
Aug 15, 2010
Recommend
CEO approval
Business outlook

Pros

- Great training program for consultants, you really learn a lot by attending regular brand training sessions. - Management are generally supportive and good listeners if one-on-one meetings are requested to address employee issues - Great full-time benefits, including matching 401K

Cons

- Too much after hours store cleaning. Some of the cleaning work seems too laborious and detailed for a regular retail employee to handle and should be done by professional cleaning crews - Break rooms are also maintained by store consultants so it is often not tidy, nor is it ever a pleasant place to eat in.

Explore other reviews about Sephora

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Management was nice, people I worked with were nice, fast pased enviroment.

Cons

Hard to request off at times and a lot of demmand.

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

See reviews by: Helpful|Rating|Date|All