Best decision of my life! - Store Director Sephora Employee Review

5.0
Feb 19, 2015
Recommend
CEO approval
Business outlook

Pros

People oriented, values its cast members and leadership teams, gives employees a voice and always takes feedback for improvement, innovative, FUN!

Cons

It's retail, and retail is not for everyone, but it is for me! Can you take a vacation once BlackbFriday hits through January? Of course not. It's retail, and that's the name of the game. But you will have FUN!

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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