Great place to start in retail - Anonymous employee Sephora Employee Review

3.0
Oct 26, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to start out if you're new to retail. Great employee discount, ESPECIALLY on Sephora brand. Work life balance policy make it easy for you to have a fexilble schedule. If you have have a good manager there can be room for advancement. No commision! You recieve a cut of the monthy bonus if store is productive. Free products from companies to try.

Cons

The pay could be better considering they focus on education. Depending on store managment can suck. They're return policy is too open. People will try to return anything without a reciept.

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May 13, 2026
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Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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