Toxic environment - Planner Sephora Employee Review

1.0
Sep 23, 2019
Recommend
CEO approval
Business outlook

Pros

Gratis, ability to quickly learn and gain exposure to full business.

Cons

Work life balance was almost non existent, complete toxic environment where management plays chess with employees careers and only promote their friends. Nearly impossible to get ahead as all promotions are pre-determined and managers only promote those within their own departments. VP and senior management have no external experience, so processes never improve as they can’t relate to how things are done at more efficient companies. Planner job is essentially a “jack of all trades” role.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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