I love the beauty world, that's why I stuck with the retail aspect for so long. - Sales Associate Sephora Employee Review

5.0
Jul 3, 2013
Recommend
CEO approval
Business outlook

Pros

Great people, great values, great products and training. LOTS of free products for employees. Like thousands of dollars worth of free products per employee. After one year, you pretty much never need to buy makeup/skincare again :)

Cons

It is retail, so you have to deal with the terrible customers... Not all the customers are terrible, but you get one about once a week and they just suck. Customers are the worst part about retail. Also, the training is spread out soooo much that you begin to forget things are you learn about new products. The training could be better if they wanted it to be.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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